Last updated: November 1, 2026
MajaSam helps you track purchases, return windows, and warranties and, if you choose, scan Gmail for receipts. We do not sell your data and we do not show ads.
If you connect Gmail, MajaSam requests read-only access (gmail.readonly). It is used only to:
We do not store your emails. A receipt's text is sent to our server only for AI extraction and is not kept after processing. Your Gmail access tokens stay on your device. We require two-step sign-in on your account before Gmail can be connected. You can disconnect Gmail at any time in Settings, and signing out also revokes it.
You can forward an order or receipt email to a private MajaSam address. The address is random and belongs to your account. Anyone who has it can send to it, so keep it to yourself; you can replace it at any time in Add Purchase, Forward an order email, New address.
Our email provider, Resend, receives the email. Our server then reads the email's text, and the text of any PDF attached to it, and sends that text to OpenAI to find the order, only if you have allowed AI features. If AI features are off, the email is ignored. Pictures printed in a PDF may be cut out and matched to the items.
We do not keep a copy of the email after it is read. We hold what the app needs to show you the order: the order details (product names, prices, store, date, category, return and warranty days, and any pictures taken from the PDF), a few short lines of the email that show the order date so we can check the date, and the receipt, which is the attached PDF drawn as a picture or, if there is no PDF, the email's text. These wait in your inbox for review. Nothing is added to your vault until you review it and tap Import, which saves the receipt with the purchase on your phone. When you add or dismiss an order, everything we held for it is deleted, and anything still waiting after 30 days is deleted. Deleting your account deletes your address and anything waiting.
If you forward a flight confirmation, we read the airline, booking reference, flight numbers, airports, and flight dates and times. Passenger names, ticket numbers and the fare are not kept. These details wait in your inbox until you set up the trip or dismiss it, and then are deleted from our server; the trip itself is kept on your phone only. If you forward a car rental confirmation, we read the rental company, confirmation number, car type, and the pickup and return places, dates and times. Driver names, licence and card numbers, the price and insurance choices are not kept. These details wait in your inbox until you set up the rental or dismiss it, and then are deleted from our server; the rental itself is kept on your phone only. If you share a flight or car rental confirmation to MajaSam instead, the same details are read from its text and sent back to the app to check; nothing from it is kept on our server. If you forward or share a hotel confirmation, we read the hotel's name and address, the booking site, the confirmation number, the check-in and check-out dates, and the free cancellation deadline. Guest names, card numbers and the price are not kept. A forwarded confirmation waits in your inbox until you add the hotel or dismiss it, and is then deleted from our server; a shared one is not kept on our server. The stay itself is kept on your phone only.
Resend keeps a copy of each email it receives, and its attachments, on its own servers for 30 days, under its own terms. That period cannot be shortened, and we cannot ask Resend to delete an email sooner. Email content is not used to develop or train any AI model, is never sold, and is not read by anyone at MajaSam except with your consent, to investigate abuse or a security issue, or to comply with the law.
Do not forward emails that contain other people's private information. You are responsible for what you forward.
When you first use MajaSam on a phone, you choose whether to back up your purchases to your account. If you turn backup on, your purchases, claims, disputes, call notes, receipt photos and documents are stored in your account with our database and file-storage provider (Supabase, United States) so you can restore them on a new phone and share items with family. If you leave it off, they stay on your phone only, and signing out or losing the phone erases them. You can change this at any time in More → Cloud backup.
Turning backup off stops new uploads but does not delete what was already backed up; you can delete items individually or delete your account to remove everything. Family sharing needs backup on, because shared items are stored in the cloud.
Receipts you scan and questions you ask are still sent to our AI service to be read, and recall checks send product names and models, whether or not backup is on. The text of Gmail emails is never saved to your backup. When AI has to read a receipt, its text is sent for that purpose only (see Gmail).
We use OpenAI's API to read receipts, check coverage, assess damage, draft claims, estimate repair costs, and answer questions about your purchases. When you use one of these features, the relevant text, image, or question is sent to OpenAI and the result is shown to you. Forwarded order emails are also read this way, only if AI features are on. OpenAI's API terms state that API data is not used to train their models by default.
The first time you use an AI feature, the app asks for your permission, and you can turn AI features off at any time in More → Settings → Privacy & Security.
To keep the service available and its cost reasonable, each account has a daily allowance for AI features. Heavy use can pause them until the next day. Everything else in MajaSam keeps working.
Check before you buy and Aisle scan also use OpenAI to name a product from its printed text or, in Check before you buy, from a photo of the box when barcode lookups cannot; to compare a product's name, brand and model with recall notices; and, for shops in the United States, to estimate a typical return window. Your phone first removes names, addresses, contact details and identifiers from printed text, as described under Photos, Apple Home and Camera. If you turn AI features off, none of this is sent.
When a purchase has no warranty length or return window, MajaSam fills one in and marks it Estimated, so you can check or change it. You can turn this off in Settings. A return window comes only from the store's usual policy, worked out on your phone. For a warranty that the store's or maker's usual policy does not give, and only if AI features are on, the product's name, brand, category and store are sent to OpenAI through our server; what you paid, when you bought it and your other details are not sent. Our server keeps one answer for each product and store for up to 30 days, so people with the same product share it.
Ask my stuff answers questions about your own purchases. Questions about warranty and return dates, totals, recalls and receipts are answered on your phone from your saved records, and nothing is sent anywhere. For any other question, on a phone with Apple Intelligence the answer is also made on the phone. Otherwise your question, and the saved details of the few purchases it seems to be about are sent to OpenAI through our server. Those details are the name, brand, model, store, purchase date, price, serial number, warranty and return dates, your notes, repairs with their cost, claims and disputes and their results, damage or loss records, the details of active recalls, any extended warranty, which documents are saved, and the item's Protection Score. Your whole list of purchases is never sent, and purchases that belong to other family members are never included, except an item of theirs that you open yourself with Ask about this item. We do not keep the conversation.
Repair or replace sends the product's name, brand, model and category, the problem you describe, and your currency to OpenAI to estimate a repair cost, a typical lifespan and the price of a new one. What you paid, when you bought it and your other details are not sent. The estimate is kept on your phone for about a week, and our server keeps one answer for each product and problem, so people with the same product and problem share it.
Last-chance check suggests things to test on a product before its warranty ends. If AI features are on, the product's name, brand, model, category and warranty length are sent to OpenAI through our server to write the list; otherwise a built-in list is used. Your results stay with the purchase.
Recall alerts also use OpenAI in the background to compare the product names in your vault with public recall notices. Only product names and brands are sent for this, and it runs only for accounts that have allowed AI features.
We do not use any other AI service for your content.
You can review OpenAI's policies at openai.com/policies/api-data-usage-policies.
MajaSam's use of information received from Google APIs, including Gmail data, adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Gmail data is used only to provide the receipt-scanning feature. Receipt text is sent to OpenAI's API only to extract purchase details for you; it is not used to develop, improve, or train any AI or machine learning model. Google user data is never sold, never used for advertising, and never shared except as described here. No person at MajaSam reads your email content except with your consent, to investigate abuse or a security issue, or to comply with the law.
We do not sell your data. We share it only with the services above to run the app, with family vault members you approve, and when required by law or to protect safety and security.
Family vault members see the purchases you choose to share. They see the product photo, and the receipt, serial number and notes too unless you switch on Hide receipt, serial & notes for that item. Your warranty and other documents, and your disputes and call notes, stay private to you. Members can leave a vault at any time.
If you use Ask family, the question you send contains the product's name, brand and model, the store, the tag price you entered, and the result lines from your check. It goes only to the vault members you pick (everyone in the vault, or the people you tick). Those people can answer Yes or No with an optional short note, and the answers are visible to you and to the other people the question was sent to. A question and its answers disappear for everyone after 7 days, or when you remove the question, and are deleted if you delete your account. Notifications about questions and answers are delivered through Expo's push service and show the person's name and the product name.
Your purchases, claims, disputes, call notes, and files are kept on your phone until you delete them. If you turned on cloud backup, copies in your account are kept until you delete them or delete your account, and turning backup off does not remove them. When you choose Delete Account, we remove your purchases, claims, disputes, call notes, family memberships, notification tokens, and uploaded receipts and documents, and then delete your sign-in account. If you signed in with Apple, we also tell Apple to disconnect MajaSam from your Apple ID. We also delete your customer record at RevenueCat, our subscription provider. Deleting your account does not cancel an App Store subscription; to stop billing, cancel it in iOS Settings under your name, Subscriptions. Copies in database backups are removed as the backups expire, within 30 days. Error reports and server logs are kept by our providers for a limited time. They do not contain your receipts, passwords or sign-in tokens, but they can contain product names and barcodes you look up. An order read from a forwarded email waits in your inbox until you add or dismiss it, and is deleted after 30 days if you do neither. A conversation in Ask my stuff is not saved; it disappears when you leave the screen.
Trip mode: the trips you plan (their name, dates, the items in your bag, any airline, flight and bag-tag details, and any hotel stays) are kept encrypted on your phone only and are not backed up. Ending a trip deletes it. A claim pack is a PDF made on your phone; it is shared only where you choose to send it. Customs proof: if you mark items as registered with U.S. Customs (Form 4457), the date is saved with the purchase and included in cloud backup if it is on. A photo or file of your signed form stays on your phone only. If you fill in CBP Form 4457 in MajaSam, your name and address are kept on your phone only, for your next form, and are not backed up. Rental car proof: the photos and details of a car you rent are kept on your phone only and are not backed up. They are deleted when you delete the rental (MajaSam asks 90 days after it is returned). What am I owed? in Trip mode: what happened to your flight or bag and your expense receipts are kept on your phone with the trip. A request to the airline is sent only by you, from your own email.
If you live in California or another place whose privacy laws give you extra rights, you may ask for access to, correction or deletion of your data, or a portable copy. Email us at support@majasam.com and we will respond. If you are in the European Economic Area or the United Kingdom, see the next section.
Who is responsible. The controller of your personal data is MajaSam LLC, a Virginia limited liability company, 8401 Mayland Dr, #12070, Richmond, VA 23294, USA (support@majasam.com).
Why we use your data, and on what basis.
Transfers outside Europe. Our database and most of our providers are in the United States. When your data leaves the EEA or the UK, we rely on the European Commission's Standard Contractual Clauses (and the UK's addendum), or on the EU-US Data Privacy Framework where a provider is certified.
Your rights. You can ask to access, correct or delete your data, to restrict or object to how we use it, and to receive it in a portable form (More → Export and download → All my data). Email support@majasam.com and we will answer within one month. You can also complain to your local data protection authority, or in the UK to the Information Commissioner's Office.
How long we keep it. As described under Data Retention and Deletion.
No automated decisions. MajaSam does not make decisions about you with legal or similarly significant effects based only on automated processing. AI estimates are suggestions for you to check.
Our database is in the United States, and our providers may process data in the United States and other countries.
MajaSam is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us at support@majasam.com and we will delete it.
We may update this policy from time to time. We will notify you of significant changes through the app and update the date above.
If you have questions about this privacy policy or want to use your rights, contact us at support@majasam.com.