Last updated: October 30, 2026
By downloading or using MajaSam, you agree to these Terms of Use. If you do not agree, do not use the app.
MajaSam is operated by MajaSam LLC, a Virginia limited liability company (8401 Mayland Dr, #12070, Richmond, VA 23294, USA). In these Terms, "MajaSam", "we" and "us" mean MajaSam LLC.
MajaSam helps you track purchases, store receipts, monitor warranty and return windows, and organize claim documentation. It is an organizational tool — it does not provide legal advice, insurance, or guarantees of successful returns or warranty claims.
AI-generated content (receipt scans, claim drafts, warranty lookups) is provided for informational purposes and may not be perfectly accurate. Always verify important details with the retailer or manufacturer.
Safety recall alerts are based on public recall data and on the product names and models you enter or scan. They can be late, incomplete or wrong, and a missing alert does not mean a product is safe. Matches made by Point and Know, label scanning, Apple Home import and receipt reading can also be wrong. Check any recall or deadline with the manufacturer or retailer, and follow their instructions for your safety.
Prices, return windows, price-match policies, used-listing values, store and maker contact details, and exchange rates shown in MajaSam come from searches, public lists and third-party services. They can be wrong or out of date. Check with the store or maker before you rely on them or on a deadline, and before you buy or pay.
Check before you buy, Aisle scan and the product checks inside them are aids to your own judgment. A product that shows no recall has not been proven safe, and a product the app cannot identify or identifies wrongly is not a statement about its safety.
Find ideas, Compare, Repair or replace and Ask my stuff give ideas, prices, estimates and answers, not advice or quotes. Ideas are listings found by a search at the time shown; they are not recommendations, and a listing can be wrong, out of date, or a different version of the product. Repair costs, prices of new products and expected lifespans are estimates, often written by AI, and a real quote from a maker or repair shop can differ a lot. Ask my stuff answers from what you have saved, and an answer can be wrong or out of date. Check with the store, the maker or a repair shop, and check the item itself, before you decide, buy or pay.
Fix my recall prepares a request based on a recall notice. MajaSam does not send it, does not contact anyone for you, and cannot promise that a maker will reply or provide anything. What is offered is decided by the maker and described in the notice. Follow the notice's own safety instructions.
The Claim photo coach lists the photos a store or maker usually asks for with a claim like yours. Every store is different, and having these photos does not guarantee that a claim will be accepted. Its check of a serial label photo can miss or misread text.
AI features have a daily allowance for each account, which we may change. When it is used up, AI features pause until the next day.
Information about consumer rights in other countries, such as return windows and legal guarantees, is a general summary of the main rules and not legal advice. A shop's own policy can give you more, and rules change. Recall checks cover only the lists named in the app: a product that shows no recall has not been proven safe, and food recalls from countries other than France and the United Kingdom, and non-food recalls from the United Kingdom, are not included. Prices for another country come from that country's online stores and can be wrong, out of date or missing.
MajaSam can prepare documents for you to send to others, such as a claim pack for a lost, delayed or damaged bag (Trip mode), a home inventory for insurance, a summary for a warranty or return claim, claim and dispute letters drafted with Claim Coach, and recall requests (Fix my recall). They are made from the information you saved and, where AI features are used, from text written by AI.
Last-chance check suggests ordinary ways to use a product, such as pressing its buttons, playing a video or charging it, to help you notice a fault before a warranty ends. The suggestions are general. They are written by AI or taken from a built-in list, and may not suit your product, its condition or your situation. They are not a technical inspection, do not show that a product is or is not faulty, and do not decide whether a warranty covers a fault.
You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. You are responsible for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
Cloud backup is optional. When you first use MajaSam on a phone you choose whether to back up your purchases to your account. If backup is on, your purchases, claims, disputes, call notes, receipt photos and documents are stored in your account so you can restore them on a new phone. If backup is off, they exist only on your phone: signing out, deleting the app, or losing or resetting the phone permanently erases them, and we cannot recover them.
You are responsible for choosing the backup setting that suits you and for keeping your own copies of documents you cannot afford to lose. You can download a copy of your data from More → Export and download → All my data at any time. To the maximum extent permitted by law, MajaSam is not responsible for data that was not backed up.
MajaSam offers a free tier and optional premium plans, including a lifetime purchase. Subscriptions are billed through Apple's App Store and are subject to Apple's terms.
Subscriptions auto-renew unless cancelled at least 24 hours before the end of the billing period. You can manage and cancel subscriptions in your Apple ID account settings.
The lifetime plan is a one-time purchase that gives you premium access for as long as MajaSam is offered. If we ever stop offering MajaSam, we will give you at least 90 days' notice and a way to export your data.
Payments and refunds are handled by Apple. We cannot issue refunds ourselves; request them through Apple.
A family vault lets you share purchases with people you invite. The person who creates the vault approves who joins, and members can leave at any time. Members can see the purchases you choose to share, including product photos. Unless you switch on "Hide receipt, serial & notes" for an item, members can also see its receipt, serial number and notes. Your warranty and other documents, and your disputes and call notes, stay private to you. Only share items you have the right to share. Removing someone from a vault, or leaving it, stops their access to shared items. Family sharing requires cloud backup, because shared items are stored in the cloud.
Ask family lets you send a product, the store, the tag price you entered and your check results to vault members you choose, and they can answer Yes or No with an optional note. Anything you send can be seen by the people you send it to, and their answers by you and the other recipients. Only send what you are comfortable sharing. Questions disappear after 7 days or when you remove them. A family member's answer is their own opinion and not advice from MajaSam.
You agree not to:
MajaSam and all its content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without written permission.
These Terms are between you and MajaSam, not Apple. Apple is not responsible for MajaSam or its content, maintenance, support or warranty, or for any claim about it. If the app fails to meet an applicable warranty, you may tell Apple, and Apple will refund the purchase price of the app (if any); Apple has no other warranty obligation for the app.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you once you accept them. You confirm that you are not located in a country under a U.S. government embargo or listed as a prohibited or restricted party. Apple's Standard License Agreement also applies to your use of the app.
You can stop using MajaSam at any time and delete your account from More → Settings → Delete Account, which removes your data as described in the Privacy Policy. Deleting your account does not cancel an App Store subscription; cancel it in your iOS Settings.
We may suspend or end your access if you break these Terms, use the app for fraud, or put the service or other people at risk. If we end your account for a reason other than a violation, we will give you a chance to download your data first.
MajaSam is provided "as is" without warranties of any kind, express or implied. We do not warrant that the app will be uninterrupted, error-free, or that AI-extracted data will be accurate. Use of the app is at your own risk.
To the maximum extent permitted by law, MajaSam shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app, including but not limited to missed return windows, missed recalls, unsuccessful warranty claims, or data that was not backed up.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Before filing a claim, contact support@majasam.com and give us 30 days to try to resolve it. A dispute that is not resolved will be brought in the state or federal courts located in Fairfax County, Virginia, and you and MajaSam consent to those courts. Nothing in these Terms limits consumer-protection rights you have where you live that cannot be waived.
If you live in the EU or the UK, nothing in these Terms takes away the rights you have under the consumer laws of your country.
We may update these Terms from time to time. We will tell you about significant changes through the app and update the date above. If you keep using MajaSam after a change, you accept the updated Terms.
Questions about these terms? Email us at support@majasam.com.